As organizations become increasingly flatter and more team-driven, they have recognized that supervisors can no longer be relied on as the sole source of information regarding employee performance. Many of these organizations are incorporating 360° feedback programs into their performance management systems. 360° programs provide employees with feedback from a variety of raters, including peers, direct reports, supervisors and customers.

BGA consultants have been designing and implementing 360° feedback programs that develop leadership competencies, enhance team effectiveness, determine training and development needs, and encourage employee self-development for more than 14 years. Our consultants work with client organizations to identify appropriate competencies and behaviors, design 360° survey instruments, train participants and raters, collect and summarize data, produce feedback reports, and provide coaching, while using technology to ensure rater anonymity.