Dr. Miles is a subject matter expert for Bachmann Global Associates, where he specializes in negotiation and organizational behavior.

Ed's negotiation practice includes consulting to businesses and conducting training seminars. He notes that, "while people negotiate every day, they usually leave money on the table." Using a hands-on, pragmatic approach based on a clear grasp of current negotiation research, Ed helps groups and individuals develop strategy for upcoming or current negotiations. His results include an entrepreneur who credits a one-time conference with Dr. Miles with saving him $30,000 on a single real estate transaction.

Professor Miles ranks among his clients Accenture (formerly Andersen Consulting), BellSouth and the Centers for Disease Control, and he has authored or co-authored 20 refereed articles in scholarly management journals. He teaches negotiation and organization behavior in the MBA program at Georgia State University, where his courses are regularly filled beyond capacity. His students report having used course content to improve their results by thousands of dollars, often before the course ends. Professor Miles also lectures on these topics at German universities in Mannheim, Mosbach and Stuttgart.

Ed earned a Ph.D. in Management from the University of Georgia. Professor Miles also holds an MA in Organizational Communication from the University of Georgia and a BS in Organizational Psychology from Appalachian State University. Before joining the Robinson College of Business at GSU, he was on the faculty of the College of Commerce at Clemson University.