Interpersonal conflict in the workplace is often related to the different personality traits of organization members. The Myers-Briggs Type Indicator (MBTI) has been found to be an effective tool for teaching people in organizations how to understand and capitalize on the diverse personal characteristics and work styles of the other members of their departments and teams.

The MBTI instrument is based on the theories of Dr. Carl Jung, which were later adopted and elaborated upon by Katherine Briggs and Isabel Briggs-Myers. Only a practitioner trained in its administration and interpretation can use the MBTI. Bachmann Global Associates has consultants who are qualified Myers-Briggs practitioners and have been using the MBTI successfully in organizations for years.

In a typical MBTI intervention with a team or department, participants first take and score the MBTI instrument, and then learn how to apply the dimensions of Type to their interactions with co-workers. Teams learn to become stronger and more effective by capitalizing on the differences of individual team members.