Organizations often jump to the conclusion that training interventions alone will solve employee performance problems. All too frequently, soon after the training has been completed, management is left wondering why employee performance remains unchanged. Research suggests that more than 80% of performance problems are caused not by a lack of skill or knowledge within the performer, but by organizational factors beyond the performer's control.

Before organizations can solve their employee performance problems, they need a systematic approach to get at the root causes of performance gaps. Our performance consultants can help you articulate your business goals, link these goals to human performance, diagnose root causes of human performance gaps, plan and implement appropriate interventions to close those gaps, and evaluate the results.