Poor hiring decisions, high employee turnover and EEOC claims cost American organizations billions of dollars each year. Many managers lack the knowledge and skill to select the most qualified candidates for open positions. After participating in this workshop, managers will be able to analyze jobs to determine the skills and personal attributes required, screen job applications and resumes, ask "legally" appropriate interview questions and develop behavior-based interview questions. They will then learn and apply a 6-step process for conducting behavior-based interviews that will allow them to discover a candidate's strengths and qualifications for the job. Finally, they'll learn how to evaluate each candidate after the interview in order to be able to make the best selections.